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Am I eligible to use Keeps?

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Written by Demetri KaragasLast Updated 1/16/2023

The Keeps telemedicine service is available to men and others assigned male at birth who are 18 or older in most of the United States. We’re expanding as fast as possible and will share updates on social media whenever we add a new state. To see if we’re available where you live, you can start a medical consultation and enter your state.

If telemedicine is not yet available in your state, you can still order from Keeps. Minoxidil, an over-the-counter medication that’s proven to stop hair loss, can be shipped to all 50 states without a prescription, and we also offer a variety of products that can complement your hair loss treatment plan. We can also ship finasteride to all 50 states, provided you have a valid prescription from your doctor.

If you have any questions about your eligibility or which treatment plan is right for you, reach out to our Care team by calling or texting 833-745-3377 from 10am ET to 6pm ET, chat by clicking on ""Support"" in the bottom right corner of the Keeps.com website, or email at help@keeps.com. Or you can get started with Keeps now.

Am I eligible to use Keeps?

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Our customer support hours are:

Monday - Sunday
Text and email
10am-6pm EST

Monday - Friday
Phone support
8am-8pm EST

Chat
10am-6pm EST

Please text or call us at (833) 745-3377, chat us, or email us at help@keeps.com.

Para soporte en español, envíenos un mensaje de texto a (833) 745-3377 o envíenos un correo electrónico a help@keeps.com.