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How can I contact Keeps?

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Written by Demetri KaragasLast Updated 2/21/2023

We know you're busy, so we want to make sure that we're directing you to the right place:

  • If you have questions about hair loss treatments in general, we answer a lot of common questions on our blog and in our FAQ's here.
  • If you have questions about our specific hair loss treatments and have already read about our offering, we suggest chatting us, emailing us at help@keeps.com, or texting us at 833-745-3377 (and if you haven't read about our treatment, you can do that right here.
  • If you have questions about your current Keeps prescription treatment, we recommend messaging your Keeps doctor here.

In general, you can text or call us at 833-745-3377, chat us, or email us at help@keeps.com with any questions.

Our customer support hours are:

  • Text and Email: Monday - Sunday, 10am-6pm EST
  • Chat: Monday - Friday, 10am-6pm EST
  • Phone Support: Monday - Friday, 8am-8pm EST
How can I contact Keeps?

Hair concerns?

We've got you covered

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Still have questions?

Our customer support hours are:

Monday - Sunday
Text and email
10am-6pm EST

Monday - Friday
Phone support
8am-8pm EST

Chat
10am-6pm EST

Please text or call us at (833) 745-3377, chat us, or email us at help@keeps.com.

Para soporte en español, envíenos un mensaje de texto a (833) 745-3377 o envíenos un correo electrónico a help@keeps.com.