Why do I have to submit a photo of my government-issued ID?

We ask all customers ordering treatment from Keeps to submit a photo of their government-issued ID for two reasons.

The first reason is that we take your healthcare seriously and our doctors need to know who they’re treating in order to issue a medically responsible diagnosis.

The second reason is that we also take all regulations very seriously. And state regulations require we verify identification before a doctor can treat and issue a prescription.

With all this said, we understand you may be concerned about your security. Rest assured, Keeps uses industry-standard security to keep your private information safe and secure. This includes the quiz information you provide and the pictures you submit for your doctor consultation. For more information, please read our Privacy Policy and the Keeps Medical Group Notice of Privacy Practices.